Withdrawing Funds Back to Your Wallet
When you want your balance back in your DANA, OVO, or GoPay wallet, head to the withdrawal section in your account. We process withdrawals once your account identity has been verified — that step only happens once. After that, each request follows the same short path: choose the wallet, enter the amount, confirm. We aim to process requests as soon as our
verification queue clears. No invented timelines here — the speed depends on wallet confirmation on both sides, so keep your registered wallet details accurate.
- Open withdrawal section — From your account menu, select withdraw. Your verified wallet options appear — DANA, OVO, or GoPay, whichever you registered when verifying.
- Choose wallet and amount — Select the wallet you want funds sent to, enter the withdrawal amount, and double-check the destination wallet number matches your registered details.
- Submit and wait for processing — Confirm your request. We queue it for processing. You'll see a pending status in your transaction history until the wallet confirms receipt on their end.
- Funds arrive in your wallet — Your wallet notifies you once the transfer clears. Check your DANA, OVO, or GoPay balance — the amount should match what you requested minus no hidden fee from us.